
Not every leader is a high-performer. This tends to come down to personality type more than anything, but the good news is you can acquire the skills and mindset needed to act like a high-performing leader. We break it down for you here so you can get in the zone and maximize your business and leadership skills.
Don’t Micromanage, Delegate
High-performing leaders don’t micromanage their employees and the work they are given. Instead, they trust their employees and give them space to do what is needed. In order to be a high-performer, you must learn to delegate and not take on every task yourself. That is a surefire way to burnout, the opposite of high-performing. If you’re uncomfortable delegating, you’re not alone. Here are a few steps to help get you started and comfortable with the process:
- Let go of some control and know that it’s not possible to do everything yourself
- Start by delegating small tasks before working your way up to bigger ones
- Have a strategy when it comes to delegating bigger tasks
It’s important to “choose the right person for the task. You shouldn’t delegate work to someone just because they have the capacity to do it. Instead, you need to choose a person whose skill set is right for the task and is capable of doing the work without assistance” (1). When you delegate a task you need to set clear expectations on the work you anticipate receiving, a timeline, and channels of communication.
Coach Your Team
Having trust in your team goes a long way. An effective and high-performing leader knows when to take a step back and allow their team to take care of things. The key to having a truly effective team is to lead by example. There is a difference between coaching and micromanaging. A “team without trust isn’t really a team” (2). It’s important that your team trusts one another, and you as a leader. Reference the following tips to help build an environment of trust with your team:
- Follow through on promises you make, this will help you to lead by example of keeping accountability
- Encourage open, honest, and frequent communication on your team
- Meet regularly about important projects and weekly tasks for the team so everyone feels included and informed
- Get to know your team personally, it shows that you care about them as more than just an employee
- Foster a sense of team and discourage any cliques that may form
Accept the Reality
Sometimes, things don’t go our way. When this happens it does us no good to sit and ruminate. We need to accept the reality of a difficult situation and do what we can to proceed in a way that’s best for the business. A good leader is not one who never makes mistakes or difficult choices, it’s one who has the respect of their team no matter what. If you have to make budget cuts, layoffs, or pivot, take accountability and responsibility. Don’t shift blame to your employees. Employees are only as good as the person leading them.
Consistency and Integrity
High-performing leaders are good listeners. They have clear communication and know how to delegate work. They accept their reality without shifting blame and move forward accordingly. If you keep all of this in check, you will be consistent. Consistency is akin to reliability. People see your actions enough and they can begin to rely on you in certain situations. Perhaps most of all, have a sense of integrity.
Take for example Netflix’s CEO Reed Hastings. To this day he encourages all employees of the ever-growing organization to approach him and communicate with one another. He wears T-shirts and Converse sneakers around the office. In fact, he doesn’t even have an office. This rule does not just apply to him. He has promoted the infamous Netflix Culture Deck (1), a big part of which speaks about visibility amongst all employees.
This means that managers do not have offices at Netflix. Headquarters is an open floor plan so all employees can be seen and heard. The few “offices” that do exist have floor-to-ceiling glass windows and doors so things are visible at all times. Now that, is how you become a high-performing manager who leads by example.